Asterisk
VoIP stands for Voice over Internet Protocol.The technology allows for voice calls to be transmitted over the Internet.If you search for a local VOIP Thailand provider that provides you with a local Thai telephone number we can help.
Tereas is providing business telephone solutions for your Hotel,Callcenter or office.We offer Headset supplies,IP Phones and all general VoIP and Networking Equipment.
We are working together with all telephone companies in Thailand.We assist you vendor independent to get cheap calls to Thailand and other worldwide locations.
Asterisk จะช่วยแก้ปัญหาเกี่ยวกับการใช้โทรศัพท์ที่ค่อนข้างสมบูรณ์แบบและยืดหยุ่นได้ โดยมีทั้งฟังก์ชั่น PBX แบบพื้นฐานและคุณสมบัติที่สูงกว่านั้น พร้อมทั้งการทำงานร่วมกันระหว่างระบบโทรศัพ์และเสียงตามระบบมาตรฐานผ่านทางระบบ IP
มีคุณสมบัติที่ล้ำสมัย ที่เกี่ยวข้องกับการใช้ระบบ PBXs ทั้งในระดับใหญ่และระดับไฮเอน
Asterisk is free software, meaning you do not need to pay for any license fees. However you do need to pay for the work involved to set up a reliable system for productive Use.
Ensuring that your setup is stable and secure requires dedicated experts, if the system is of higher importance.
Our Service Level Agreements
Basic
- 1. Reaction time:
- >> Level 3 incident (high importance) – 8 Hours
- >> Level 2 incident (medium importance) – Next Business Day
- >> Level 1 incident (low importance) – Next Business Day
- 2. Support Channels:
- >> Telephone
- >> Support via Remote Login (2 Hours/Month included)
- >> Local Support: On Demand bookable
- 3. Number of Support Cases
- >> 15 Incidents/Year
Premium
- 1. Reaction time:
- >> Level 3 incident (high importance) – 4 Hours
- Level 2 incident (medium importance) – 8 hours
- Level 1 incident (low importance) – Next business Day
- 2. Support Channels:
- >> Telephone
- >>Support via Remote Login (4 Hours/Month included)
- >> Local Support: 4 hours/Year included within Bangkok
- 3. Number of Support Cases
- >> unlimited
Enterprise
- 1. Reaction time:
- >> Level 3 incident (high importance) – 2 hours
- >> Level 2 incident (medium importance) – 4 hours
- >> Level 1 incident (low importance) -Next Business day
- 2. Support Channels:
- >> Telephone
- >> Support via Remote Login (unlimited)
- >> Local Support: 2 Days / Yeat included
- 3. Number of Support Cases
- >> unlimited
