Owncloud
Feature Overview
Universal File Access
Manage and Control Your Data
On Premises
Security
Extensibility
Zugriff, Synchronisation und Freigabe unter Ihrer Kontrolle!
OwnCloud lässt sich auf Ihrer eigenen Infrastruktur betreiben
Alles im Zugriff
Speichen Sie Ihre Bilder, Dokumente, Kalendereinträge und Kontakte auf Ihrem OwnCloud server.
Ihre Daten sind wo Sie sind
Greifen Sie auf Ihre Daten jederzeit mit Ihrem smartphone zu – schnell UND sicher.
Dateiaustausch nach Ihren Regeln
Verschicken Sie passwortgeschützte Links zum sicheren bidirektionellen Dateiaustausch.
ownCloud comes in both a free open source Version (limited Features),and a commercial Version with additional demands for Enterprises.We are offering support for both the free open source and the commercial Enterprise version.
Ensuring that your setup is stable and secure requires dedicated experts, if the system is of higher importance.
Our Service Level Agreements
Basic
- 1. Reaction time:
- >> Level 3 incident (high importance) – 8 Hours
- >> Level 2 incident (medium importance) – Next Business Day
- >> Level 1 incident (low importance) – Next Business Day
- 2. Support Channels:
- >> Telephone
- >> Support via Remote Login (2 Hours/Month included)
- >> Local Support: On Demand bookable
- 3. Number of Support Cases
- >> 15 Incidents/Year
Premium
- 1. Reaction time:
- >> Level 3 incident (high importance) – 4 Hours
- Level 2 incident (medium importance) – 8 hours
- Level 1 incident (low importance) – Next business Day
- 2. Support Channels:
- >> Telephone
- >>Support via Remote Login (4 Hours/Month included)
- >> Local Support: 4 hours/Year included within Bangkok
- 3. Number of Support Cases
- >> unlimited
Enterprise
- 1. Reaction time:
- >> Level 3 incident (high importance) – 2 hours
- >> Level 2 incident (medium importance) – 4 hours
- >> Level 1 incident (low importance) -Next Business day
- 2. Support Channels:
- >> Telephone
- >> Support via Remote Login (unlimited)
- >> Local Support: 2 Days / Yeat included
- 3. Number of Support Cases
- >> unlimited
Case Study
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